Refund policy

**Job Coat Return Policy**

Thank you for choosing the Job Coat! We strive to ensure your satisfaction with our product. Please review our return policy below:

**Returns:**
- Returns are accepted within 30 days of the delivery date.
- To be eligible for a return, the Job Coat must be unused, unworn, and in its original packaging with all tags attached.

**Return Procedure:**
1. Contact our customer service team at backstepgraphics@gmail.com to initiate a return request.
2. Pack the Job Coat securely in its original packaging.
3. Ship the return package to the address provided by our customer service team.
4. The customer is responsible for all return shipping costs.

**Refunds:**
- Refunds will be issued once the returned Job Coat is received and inspected.
- We will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to the original method of payment.

**Exchanges:**
- Exchanges are available for size or color changes.
- To exchange your Job Coat, follow the return procedure outlined above.
- Once the original Job Coat is received and inspected, we will ship the exchanged coat to you.
- The customer is responsible for all shipping costs associated with exchanges.

**Conditions:**
- Returned Job Coats must be in new, unused condition with all original packaging and tags.
- We reserve the right to refuse returns that do not meet these criteria.

**Contact Us:**
If you have any questions about our return policy or need assistance with a return or exchange, please contact our customer service team at backstepgraphics@gmail.com.

This return policy is effective as of 7/6/2024 and may be subject to change without prior notice.